Mobile Crisis Intervention Services (EMPS)

Connecticut’s Mobile Crisis Intervention Services, (formerly known as EMPS), provides children’s mental health crisis services free of charge to all children in Connecticut through a network of fourteen provider sites across the state. Trained mental health clinicians are deployed to homes, schools and community locations to provide in-person crisis stabilization services and linkage to ongoing care for children in Connecticut. CHDI serves as the Performance Improvement Center for the State’s Mobile Crisis Intervention Services through a contract with the Connecticut Department of Children and Families(DCF).

  • Mobile Crisis Intervention Services partners with SBDI to respond and connect students with behavioral health needs to the appropriate community-based services and supports.
  • Mobile Crisis Intervention Services is available to all Connecticut residents and can be accessed by dialing 2-1-1 and, at the prompt, pressing “1” for “crisis.” Callers are connected to a crisis specialist who triages the call and transfers to a local Mobile Crisis provider who gathers information in order to dispatch a trained mental health clinician to the location of the child/youth, arriving no more than 45 minutes. Following the initial crisis, the clinician and other members of the Mobile Crisis team will meet with the family for up to six weeks, develop a Crisis Safety Plan, and connect them with additional mental and behavioral health resources within the community. Trained Mental Health Clinicians are available to be dispatched to the home or community for a face to face evaluation within 45 minutes from 6 am to 10 pm, Monday through Friday, and 1 pm to 10 pm on weekends and holidays. Additionally, they are available immediately to talk by phone and evaluate the situation, 24 hours a day, 365 days per year.
  • To learn more about Mobile Crisis Intervention Services visit: